Field Service
Laser Electrical Putaruru
A regional electrical contractor moved from paper job-cards to real-time job assignment, automated timesheets, and fair billing — becoming a Champions of Innovation finalist.
The challenge
The business had zero visibility of field technicians once they left the depot. Paper job-cards meant delayed billing, manual timesheets, and disputes over hours worked — creating inefficiency and eroding team morale.
“Accurate tracking has boosted efficiency and morale. Everyone knows they'll be paid fairly.”
Argus capabilities used
- Real-time live tracking for field technician visibility
- Automated timesheets via GPS trip data
- Driver ID for individual driver attribution
- Real-time job assignment to the nearest available technician
Results
- Moved from paper job-cards to fully digital, real-time job assignment
- Automated timesheets replaced manual hour-recording
- Fair, GPS-verified billing removed disputes over hours worked
- Named a Champions of Innovation finalist
- Measurable improvement in team morale and efficiency
See what Argus can do for your fleet.
Book a free demo with our NZ-based team and we'll show you exactly how Argus delivers results for your industry.