Businesses are constantly seeking innovative solutions to enhance their operations, improve efficiency, and ensure the safety of their employees. For electrical service providers, managing a fleet of electricians on the move is a complex task. However, by implementing GPS tracking and fleet management solutions like Argus Tracking, they can witness remarkable improvements in their operations.
In this blog post, we will explore the benefits of GPS Tracking and Fleet Management for electricians in New Zealand, using real-life examples from Laser Electrical Putãruru’s journey with Argus Tracking.
Real-time Visibility and Scheduling Optimisation
Before implementing the Argus platform, Laser Electrical Putãruru relied on a paper-based system, making it challenging to track the exact location and working hours of their electricians. This led to scheduling gaps and inefficiencies, causing frustration for both the company and its customers. By implementing the Argus solution into their fleet, Cherie Camp, the Director of Laser Electrical Putãruru, gained real-time insight into her fleet’s movements. This allowed her to assign new tasks to the nearest available technician, optimising scheduling and response times. Cherie noted, “I love being able to assign new jobs on the fly; it’s a real time-saver!”.
Geofencing for Efficient Workflow
Geofencing is an instrumental tool for coordinating equipment pickups on the go. For example, fleet managers can set up geofences and receive alerts when team members enter or exit specific areas, allowing them to request last-minute pickups or adjustments. Cherie from Laser Electrical Putãruru says “The Argus app alerts me when team members go through a particular geofence, So I can call them and say, ‘Hey, can you stop at J.A. Russell and pick up this gear for us?’ It’s so cool.”
Accurate Job Billing and Customer Trust
A primary concern for Electrical services in NZ is accurate job billing. With telematics and fleet management systems, fleet managers can accurately track completed jobs and work hours, eliminating disputes and building trust with customers. Cherie mentioned. “If a customer questions the duration of our work, I can go in and say, ‘Yes, we were definitely here from this time to this time.’ We’ve used it on several occasions now, and it’s been great.”
Enhanced Safety and Accountability
Argus Tracking’s ability to monitor vehicle speed can help to keep drivers safe and accountable. Fleet managers like Cherie can intervene when necessary to ensure compliance with safety regulations, minimising potential risks. In a notable incident, the system provided crucial data for a crash investigation with the insurance company, enabling Laser Electrical Putãruru to establish fair consequences for all parties involved. Cherie shared, “This helped with the crash investigation with the insurance company and enabled us to sort out fair consequences for all parties involved.”
Laser Electrical Putãruru’s success story serves as a great example of how GPS tracking and fleet management solutions like Argus Tracking can transform the operations of electrical service providers in New Zealand. By embracing innovation and advanced technology, Cherie and her team have improved efficiency, accuracy, safety, and customer trust across the business. They have positioned themselves as a leading electrical services provider in the South Waikato region, and Cherie couldn’t be happier with the transformation. “I know we’re all using our time more effectively now, thanks to Argus Tracking.”
Read the full case study.
